Privacy Policy

At Self Closet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Closet Booking services, including dry cleaning, ironing, and our pick-up and delivery services.

Information We Collect

We may collect the following types of information when you interact with our services:

•             Personal Information: Your name, address, phone number, email address, and payment details when you book services or create an account.

•             Service-Related Information: Details of your bookings, such as pick-up and delivery addresses, items for dry cleaning or ironing, and service preferences.

•             Usage Data: Information on how you use our website, mobile app, and services, including browsing history, IP address, and device type.

How We Use Your Information

We use the information we collect to:

•             Provide and manage our Closet Booking services, including pick-up and delivery.

•             Process payments and notify you about the status of your orders.

•             Communicate with you regarding any changes, promotions, or updates to our services.

•             Improve our services and enhance user experience through feedback and usage analytics.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

•             Service Providers: With trusted third-party vendors and partners who help us provide our services (e.g., payment processors, delivery partners).

•             Legal Obligations: If required by law or to protect our legal rights or comply with legal processes.

Data Security

We take the security of your personal data seriously. We use industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute protection.

 Your Rights

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting our customer support team. You may also opt-out of promotional communications at any time.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.